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REFUND AND CANCELLATION POLICY

RIGHT TO WITHDRAW FROM A CONTRACT

Prophet Enterprises, LLC 12.1. If you are a consumer, you have the right to withdraw from a contract without providing a reason within 14 days of its execution (refer to Prophet Enterprises, LLC clause 2.10 for details on the agreement's execution time). PLEASE NOTE THAT IF YOU INITIATE DEMO TRADES BEFORE THE SPECIFIED TIME LIMIT EXPIRES, YOU FORFEIT YOUR RIGHT TO WITHDRAW FROM THE CONTRACT.

Prophet Enterprises, LLC 12.2. Your withdrawal from the contract must be communicated to us via email at help@CurrencyProfit.com within the specified time limit. We will promptly confirm the receipt of the withdrawal to you in written form. Upon contract withdrawal, we will refund all fees received from you without undue delay (no later than 14 days after your withdrawal from the contract) using the same payment method you utilized.

Prophet Enterprises, LLC 12.3. The Provider is authorized to promptly withdraw from the Contract in case of any breach by the Customer specified in Prophet Enterprises, LLC Clause 10.

GTC 13. DEFECTIVE PERFORMANCES

Prophet Enterprises, LLC 13.1. If the Services do not conform to the agreed terms or have not been provided as specified, you have the right to exercise your rights for defective performance. The Provider does not guarantee the quality of the services. You must promptly notify us of the defect via email at help@CurrencyProfit.com or our address specified in Prophet Enterprises, LLC clause 11.2. When exercising your rights for defective performance, you may request remedy of the defect or a reasonable discount. If the defect cannot be remedied, you have the option to withdraw from the contract or claim a reasonable discount.

Prophet Enterprises, LLC 13.2. We will make efforts to resolve any complaints you lodge as soon as possible (within 30 calendar days at the latest) and will confirm receipt and resolution in writing. If we fail to settle the complaint in time, you have the right to withdraw from the contract. You can submit a complaint by sending an email to our e-mail address hello@CurrencyProfit.com.

Prophet Enterprises, LLC 2.6. The fee is paid for accessing the CurrencyProfit Trading Challenge or the Services provided under the CurrencyProfit Trading Challenge. The Customer is not entitled to a refund of the fee, e.g., if the Customer cancels the Customer’s Client Section or requests cancellation by email, terminates the use of the Services prematurely, fails to meet the CurrencyProfit Trading Challenge or Verification conditions, or violates these GTC.

Prophet Enterprises, LLC 2.7. If the Customer raises an unjustifiable complaint regarding the paid fee or disputes the paid fee with the Customer’s bank or payment service provider, the Provider is entitled, at its discretion, to cease providing services to the Customer and refuse any future service provision.

Prophet Enterprises, LLC 2.8. Your choice of the CurrencyProfit Trading Challenge option applies to the subsequent Verification. Once selected, it cannot be changed. If ordering a new CurrencyProfit Trading Challenge, the restrictions specified in Prophet Enterprises, LLC clause 2.8 do not apply.

Prophet Enterprises, LLC 2.9. The Provider reserves the right to unilaterally change fees and service parameters at any time, including those for successful completion. Changes do not affect purchased services before notification of the change.

Prophet Enterprises, LLC 4.5. The Customer can request Client Section cancellation at any time by sending an email to help@CurrencyProfit.com. Cancellation is considered a contract termination, with no entitlement to a refund of fees already paid or other incurred costs.

Prophet Enterprises, LLC 6.1. After paying the fee for the CurrencyProfit Trading Challenge option, the Customer will receive relevant login data at the email address provided or in the Client Section. The Customer activates the CurrencyProfit Trading Challenge by initiating the first demotrade in the Trading Platform.

Prophet Enterprises, LLC

15. OUT-OF-COURT CONSUMER DISPUTE SETTLEMENT


​Prophet Enterprises, LLC 15.1. Our goal is customer satisfaction with CurrencyProfit services. If you have complaints or suggestions, we aim to resolve them directly with you. Please contact us at our e-mail address or the address listed in Prophet Enterprises, LLC clause 11.2.

About Us:

At CurrencyProfit.com, we're dedicated to your financial empowerment. With a passion for innovation and a commitment to your success, we provide cutting-edge solutions that transform the way you manage, grow, and protect your wealth. Our mission is to equip you with the knowledge, tools, and strategies used by the financially savvy, helping you navigate the complex world of finance with confidence.

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